Support Helpdesk

Getting Started 5

• How to Raise A Service Ticket with Solutions In Technology
• SIT Portal - Registration
• SIT Portal - Meter Readings
• SIT Portal - Ordering Consumables
• SIT Portal - Raising a ticket

Copier & Printer (General) 3

• Konica - Device offline tips
• Meter Reading Guide
• MFD Scan to Email with Gmail

Konica Minolta MFD 47

• USB Printing - Konica
• Konica Minolta 4 Series - Remove Black Lines from Prints & Copies
• Konica Minolta 4 & 8 Series - Correct power down procedure
• Office 365 Setup - Konica Minolta
• Clear Paper Jam on Auto Document Feeder - Konica Minolta

View all 47

How to Take a Meter Reading 1

• Konica Minolta - Take a meter reading

How to change the waste box 0

How to Change the toner 0

Konica Error Codes 1

• Konica Minolta Error Codes - C-0202 C-0204 C-0206 C-0208

Tray Settings - Konica 1

• Konica Minolta - Auto Tray Switching

Anti Virus 1

• Viruses and help on avoiding them...

Papercut Support 2

• Papercut - Reset Administrator account password
• Papercut - Linking ID Card

Windows 10 Performance Tweaks 1

• Windows 10 Performance Tweaks

MFP Solutions 3

• SRS Gwent / Monmouth Schools - Proxy Settings
• Powys Schools - Settings for Print Audit
• Print Audit - Firewall / Proxy Configuration

Screen Connect Support 1

• Screen Connect - Creating a new category

Status Pages 0

iPhone 1

• Finding the software version of an iPhone

General 1

• EU Roaming Charges

CCTV Application Support 6

• HikVision - Port Forward Configuration
• CCTV – Fault Finding Support Page
• CCTV Application Support
• Hikvision NVR Guide
• Hik Connect Setup

View all 6

Clocking In Machine - ClockRite 1

• ClockRite Clocking in machine - Port Forward

Broadband / ADSL / Fibre 4

• How to Determine the Telephone number associated with your line
• Perform a Quiet Line Test
• Setup TP Link W9970 Router
• Draytek WAN Setup

Router Configuration 2

• Router Configuration - Draytek
• Draytek Guide - Setup Remote Access

Wireless Headset Support 1

• Jabra - Sync Headset and change Advanced Features

3CX Support 10

• 3CX - Audio Conferencing
• 3CX Transferring a Call
• Fanvil X5U Wifi Setup
• Fanvil X5U Home Connection Setup
• 3CX Live Chat And Talk

View all 10

SOGEA VOICE 1

• Voicemail Access (SOGEA Voice)

Number Porting 1

• Number Porting - Important Information

Papercut 1

• Papercut Default License Location

1pbx 1

• 1pbx Importing Company Contact Data